Follow

I just bought Jack'd Pro, but my account wasn't upgraded. Help!

  • Wait a few hours. Sometimes it takes a while to process the payment.
  • Force quit and restart the Jack’d app.
  • Uninstall and reinstall Jack'd.
  • When none of the above solve the issue, send your App Store/Play Store receipt as well as a screenshot of the “feature not available” error message to team@jackd.mobi.

***Due to issues beyond the Jack'd Team's control, payment through the App Store/Play Store may take up to 24 hours to process.

Was this article helpful?
0 out of 7 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk